FAQ

1) Is there a coupon code for first time shoppers? +

Yes, the code to use at checkout is “WELCOME”, to receive 20% off your first order. This code will expire 30 days after registration.

2) Where are you located? Can I come in and shop? +

We are located in West Creek, NJ and ship all over the US. Unfortunately, at this time, we are not offering shopping inside the warehouse, but stay tuned because you never know!

3) How can I stay up to date on all things Butterfly Threads? +

It’s easy friend, we have several ways to stay-in-the-know. You will
be able to keep up to date with sales, new items, our community of
amazing customers, win prizes, and much more.

Text Alerts: Send “Butterfly Threads” to 866-693-0002

Facebook Business Page Facebook VIP page Instagram TIKTOK

4) Do you have a referral program? +

Yes! Once you are registered you will get your very own referral code to give to your friends and family. Once they use the code they will receive 20% off and you will get 20% of their order in credits added your BTB account.

5) How long do I have to use my credits and coupon codes? +

Coupon codes that are given during a live will normally expire after that live. It is usually to Tom and Amanda’s discretion on how long they are valid. Coupon codes that are given to you as a prize or courtesy will expire 30 days after they are activated. Prize Credits that are won expire after 30 days. Return Credits expire after 90 days.